3/5/2024

Pioneering Confidence and Exceptional Service

At Unagi Scooters, we believe that a great ride extends far beyond the moment you kick off the ground. It’s about the confidence you carry as you glide through city streets, knowing that behind every scooter is a team dedicated to your satisfaction and a seamless urban mobility experience. That's why we're not just focused on creating the best portable electric scooters on the market; we're committed to fostering a lasting relationship with every rider who chooses Unagi.

Building a relationship that lasts

Our journey with you doesn’t end at purchase; it’s just getting started. Like every good relationship, our team has long-term goals to keep you and your Unagi in tip-top condition. Our service team, a cornerstone of the Unagi Membership experience, is more than just a group of technicians and customer support professionals; they're guardians of your urban exploration, ready to extend a helping hand whenever you need it.

We're here for you

Our Oakland, California service center is the heart of our commitment to you. Staffed by the industry's most dedicated professionals, we promise unparalleled care for your Unagi scooter. Whether it's routine maintenance or more personalized TLC, trust that your ride is in expert hands. And trust us when we say the pleasure is truly all ours.

unagi scooters service center in oakland california

Effortless scooter swaps

Understanding the dynamic needs of our riders, we've streamlined the process of swapping your scooter, should the need arise. From the moment your replacement is dispatched to the effortless return of your original scooter, every step is hassle-free. With pre-paid return labels and flexible FedEx pickup or drop-off options, we ensure that your transition is as smooth as the ride itself.

Choosing Unagi Membership is more than just a decision to move smarter in your urban environment—it's a step into a world where convenience, care, and customer satisfaction drive everything we do. You can ride on with confidence knowing that our amazing service team is here to support you.

Trust us: the pleasure is all ours.

Effortless scooter swaps From the moment your replacement is dispatched to the effortless return of your original scooter, every step is hassle-free. With pre-paid return labels and flexible FedEx pickup or drop-off options, we ensure that your transition is as smooth as the ride itself. Choosing the Unagi Membership is more than just a decision to move smarter in your urban environment—it's a step into a world where convenience, care, and customer satisfaction drive everything we do. Ride on with confidence, knowing that our amazing service team is here to support you.