Welcome to the Unagi All-Access Membership—a place where your city adventures are powered not just by our state-of-the-art electric scooters, but by a circle of support designed to keep your urban exploration seamless and worry-free. As part of the Unagi family, you gain more than just a ride; you unlock a world where convenience, care, and community converge.
3/20/2024
Unmatched Support Every Step of the Way
Always Here for You
Picture this: It's another vibrant day in the city, and you’re zipping through the streets on your Unagi scooter. But then, a question pops up, or you need a quick fix. Enter our on-site chatbot, your ever-ready digital buddy, here to help with anything from subscription details to unexpected hiccups. It’s like having a knowledgeable friend at your fingertips, ready to make your ride smooth again.
Trouble? No Trouble at All
Even the smoothest rides have their moments. Should you find yourself needing a bit of a tune-up or facing a quandary, our chatbot's got your back. Quick tip: Keep your scooter’s serial number and a brief issue description ready. This way, we can zero in on the problem faster than a Unagi scooter on a downhill stretch. It’s our way of ensuring that your journey is as uninterrupted as possible.
Here’s a little insider advice: Keep your box! If you ever need to swap or return your scooter, this is your golden ticket to a hassle-free process. It’s one of those small things that make a big difference, smoothing the way for a seamless transition, should you need it.
More Than a Ride: A Community Awaits
With Unagi, it’s not just about getting from A to B. It’s about the experience, the freedom, and the community. It’s about turning every ride into an adventure and every street into a story. The Unagi All-Access Membership is your entry into a lifestyle where each journey brings something new, supported by a team that’s as passionate about urban exploration as you are.
