Shipping

We offer free shipping in most EU member countries. Sorry, but we currently cannot ship to the following countries: Denmark, Finland, Germany, Iceland, Norway, Sweden, Switzerland.

Our scooters ship from our warehouse in Amsterdam within 2 business days. Your package will be shipped by either DPD.nl or TNT depending on where you are located. You will receive a tracking number with your order confirmation email.

If for some reason you are unable to receive your package, and it is returned to us, we will refund your purchase and subtract the cost of roundtrip shipping.

30 days "no-questions-asked" no-risk return policy!

You have a 30 day period after delivery to return your scooter for any reason, even if it has been ridden. In order to process your return, you must mail back your scooter in its original box with its original packing materials. If you require a new shipping box, we will provide it to you at a cost. Please contact us for a return shipping label.

In order to qualify, you must contact us within the 30 day period. If you encounter any issues after this time, please see our warranty policy.

There are no returns on Custom scooters or Kickstarter reward scooters, but we will work with you if your scooter is defective and needs to be replaced.

We will not issue a refund for scooters that show damage or abnormal wear and tear.