For Canadian customers, our distributor, ATL E-Mobility, has the following return policy:
We offer a full refund within 14 days of delivery. To qualify, the Scooter must have less than 5 KM on its odometer, is still in new condition, no scratches or dents on the Scooter, and It is packed in its original materials and box. No returns will be accepted without the original packing material. Please note that there will be a $150.00 restocking fee.