Frequently Asked Questions
Can I get a refund for my All-Access payment? What if I change my mind right after subscribing?Copied!
I joined All-Access at Best Buy. Who do I contact if I need assistance with my subscription?Copied!
Purchase, Warranty, Returns
What should I do if the carrier's tracking shows a completed delivery but I have not received my scooter?Copied!
Using The Model One
What is the Unagi’s range on a single charge? How can I preserve battery life to maximize range?Copied!
Is the scooter waterproof? Can I ride or park in the rain? Can I ride on wet roads or through puddles?Copied!