30 days "no-questions-asked" no-risk return policy!
You have a 30 day period after delivery to return your scooter for any reason, even if it has been ridden. In order to process your return, you must mail back your scooter in its original box with its original packing materials. If you do not have the original packing materials, there will be a charge for replacing the materials plus shipping them to you.
In order to qualify, you must contact us within the 30 day period. If you encounter any issues after this time, please see our warranty policy.
There are no returns on custom scooters or Kickstarter reward scooters, but we will work with you if your scooter is defective and needs to be replaced.
We will not issue a refund for scooters that show damage or abnormal wear and tear.