Warranty

For the original owner, Unagi scooters and their components carry the following warranty with all dates determined by record of sale. Warranty does not include normal wear and tear, or intentional abuse.

  • Frame – lifetime.
  • Battery – 2 years or 500 complete cycles (our battery is rated to deliver 70% of initial capacity after 500 complete charge/discharge cycles)
  • Electronics – 2 years
  • Parts (excluding wear items such as grips and wheels) – 1 year

Unagi Inc. reserves the right to repair and replace components as needed to return your scooter to like-new condition under the warranty period.

Batteries require regular charging to stay healthy. If storing your Unagi scooter for long periods of time, make sure to do so with a fully charged battery to avoid any potential damage. Failure to follow these storage guidelines will void your warranty. Please refer to your owner’s manual for further instructions on battery care and let us know if you have any questions.