Pioneering Confidence and Exceptional Service

Sydney Abrams
Written By: Sydney Abrams
Updated on: 3/20/2024
Published on: 3/5/2024

unagi scooters service center in oakland californiaunagi scooters service center in oakland california
Effortless scooter swaps  From the moment your replacement is dispatched to the effortless return of your original scooter, every step is hassle-free. With pre-paid return labels and flexible FedEx pickup or drop-off options, we ensure that your transition is as smooth as the ride itself.  Choosing the Unagi Membership is more than just a decision to move smarter in your urban environment—it's a step into a world where convenience, care, and customer satisfaction drive everything we do. Ride on with confidence, knowing that our amazing service team is here to support you.Effortless scooter swaps  From the moment your replacement is dispatched to the effortless return of your original scooter, every step is hassle-free. With pre-paid return labels and flexible FedEx pickup or drop-off options, we ensure that your transition is as smooth as the ride itself.  Choosing the Unagi Membership is more than just a decision to move smarter in your urban environment—it's a step into a world where convenience, care, and customer satisfaction drive everything we do. Ride on with confidence, knowing that our amazing service team is here to support you.

Sydney Abrams
What's Hot
Discover White Glove Love

4/11/2024

Discover White Glove Love

With White Glove Love, we go where you go. All-Access members who are traveling can get an Unagi electric scooter for use during their trip, delivered to their hotel or Airbnb, at no extra charge. Now available in 8 U.S. cities.

Unveiling Ride Recording on the Unagi Voyager App

4/2/2024

Unveiling Ride Recording on the Unagi Voyager App

Explore our latest feature in the Voyager's smart mobile app: Ride Recording. Now, you can effortlessly track your journeys, monitor stats, and review your ride history to see how far you've traveled, and much more. Discover this and more in the Unagi Voyager’s smart app!

Gliding Through NYC on the Best Designed Scooter: Rider Profile

3/22/2024

Gliding Through NYC on the Best Designed Scooter: Rider Profile

People all over the world are discovering how your own perfect electric scooter can make life more efficient, adventurous, and fun. Emma Magidson is a New York-based set designer who’s always on the go — the Unagi makes it possible.

Unmatched Support Every Step of the Way

3/20/2024

Unmatched Support Every Step of the Way

With Unagi All-Access Membership, top-notch support is at your fingertips. Our on-site chatbot can assist with subscription queries, scooter troubleshooting, or route advice. For troubleshooting, include your scooter's serial number and issue description. And don't forget to keep your box for swaps and returns.

Pioneering Confidence and Exceptional Service

3/5/2024

Pioneering Confidence and Exceptional Service

Like every good relationship, our team has long-term goals to keep you and your Unagi in tip-top condition. You can ride on with confidence knowing that our amazing service team is here to support you. Trust us: the pleasure is all ours.

Hungry? Ride Your Unagi to This Pizza Spot in NYC

2/23/2024

Hungry? Ride Your Unagi to This Pizza Spot in NYC

After a long day, reward yourself with a slice of ‘za by scooting on over to one of our favorite pizza spots in NYC: Little Luzzo’s Pizza NYC. The pizza is fire, served classic New York style. Try the classic Sicilian style, or if you’re feeling adventurous, the Goodfellas’ lasagna-topped pizza.

Our latest Unagi U-Nite in the heart of Miami

2/22/2024

Our latest Unagi U-Nite in the heart of Miami

We're excited to share the buzz from our latest Unagi U-Nite in the heart of Miami, a vibrant gathering that brought our community together in a celebration of art, taste, and electric mobility. Our Miami adventure was a curated experience, blending the thrill of discovery with the joy of connection.

Why Unagi is the best for urban commuters

2/15/2024

Why Unagi is the best for urban commuters

Unagi transforms urban commuting with the Model One scooter. Economical, efficient, and eco-friendly, it offers freedom from traffic and high costs. Glide through the city with style and ease. Here’s a few reasons why we think our Model One scooter is the best urban commuter.

San Francisco Foodie Ride

1/30/2024

San Francisco Foodie Ride

We’re thrilled to recap our latest San Francisco Unagi U-Nite, a series of unique monthly meet-ups uniting our community through food, music, and culture. Partnering with local businesses, we aim to offer our members unforgettable experiences.

Unagi Life
Discover White Glove Love

4/11/2024

Discover White Glove Love

With White Glove Love, we go where you go. All-Access members who are traveling can get an Unagi electric scooter for use during their trip, delivered to their hotel or Airbnb, at no extra charge. Now available in 8 U.S. cities.

Pioneering Confidence and Exceptional Service

3/5/2024

Pioneering Confidence and Exceptional Service

Like every good relationship, our team has long-term goals to keep you and your Unagi in tip-top condition. You can ride on with confidence knowing that our amazing service team is here to support you. Trust us: the pleasure is all ours.

Our latest Unagi U-Nite in the heart of Miami

2/22/2024

Our latest Unagi U-Nite in the heart of Miami

We're excited to share the buzz from our latest Unagi U-Nite in the heart of Miami, a vibrant gathering that brought our community together in a celebration of art, taste, and electric mobility. Our Miami adventure was a curated experience, blending the thrill of discovery with the joy of connection.

San Francisco Foodie Ride

1/30/2024

San Francisco Foodie Ride

We’re thrilled to recap our latest San Francisco Unagi U-Nite, a series of unique monthly meet-ups uniting our community through food, music, and culture. Partnering with local businesses, we aim to offer our members unforgettable experiences.

The Unagi unboxing experience: An ode to sustainability

1/4/2024

The Unagi unboxing experience: An ode to sustainability

At Unagi, we believe that every aspect of our scooters should reflect our commitment to a greener, cleaner future. That's why our unboxing experience isn't just an afterthought; it's a carefully crafted expression of our dedication to sustainability.

Unagi Flagship in SoHo, NYC

12/5/2023

Unagi Flagship in SoHo, NYC

At Unagi, we’re determined to be here for our customers. That's why we’re excited to invite you to visit our flagship store in the heart of SoHo. So come on in—we can't wait to meet you.

Unagi's Electric Sunday: A Ride Through NYC Like No Other!

10/20/2023

Unagi's Electric Sunday: A Ride Through NYC Like No Other!

The October 8th group ride was more than an event; it was a testament to what Unagi represents: community, freedom, and unbridled fun. The streets of NYC bore witness to an electric revolution, punctuated by the joyous beats of an afterparty.

Unagi Scooters: A Student's Ticket to Freedom and Flair

10/16/2023

Unagi Scooters: A Student's Ticket to Freedom and Flair

Life as a student? It's a whirlwind mix of cram sessions, legendary parties, and the eternal hunt for the ultimate budget munchies. Throw in that trudge between campuses or the unpredictability of public transport, and the struggle gets all too real. Enter the age of the e-scooter.

Day out in Highland Park

4/1/2023

Day out in Highland Park

It’s finally Spring in LA, and the beautiful weather means wildflowers in super bloom, outdoor movies, picnics, and rooftop bars. What better way to see the city than by scooter? Skip the 405 and cruise with us instead. We’ve got some fun places for you to check out.

Newsworthy
Top 10 Zone: The E500 Is Years Ahead of Its Rivals

1/1/2024

Top 10 Zone: The E500 Is Years Ahead of Its Rivals

In the bustling streets of our urban landscapes, finding a mode of transport that combines efficiency, style, and convenience is akin to discovering a hidden treasure. Enter the Unagi Model One Classic. Recently, Top 10 Zone turned the spotlight on the E500, and their praise was nothing short of revelatory.

Forbes: Best Compact Electric Scooter

12/30/2023

Forbes: Best Compact Electric Scooter

Forbes, a name synonymous with authority in business and innovation, has turned its discerning eye to the world of electric scooters, offering competitive reviews that feature the Unagi Model One Voyager. In this world, where freedom, efficiency, and design intersect, the Voyager stands out.

Dubai to Host Groundbreaking Electric Scooter Race Featuring World's Fastest Scooters

11/21/2023

Dubai to Host Groundbreaking Electric Scooter Race Featuring World's Fastest Scooters

Dubai, a city known for its futuristic skyline and innovative projects, is now taking a bold leap into micromobility by hosting the world's first high-speed electric scooter race.

Engadget: Unagi Model One Voyager Review

5/2/2023

Engadget: Unagi Model One Voyager Review

Unagi took one of the best e-scooters on the market and made it better. The Model One Voyager refines the template laid down by the Model One.

Forbes: Best Lightweight Electric Scooter

5/1/2023

Forbes: Best Lightweight Electric Scooter

Forbes declares us the 'Best Lightweight Electric Scooter' for sleek design, meticulous craftsmanship, and exceptional attention to detail. A great choice if you plan to carry it up a flight or more of stairs. We’re impressed that Unagi manages to pack so much into such a light package.

Electrek: Unagi Model One Voyager review

4/28/2023

Electrek: Unagi Model One Voyager review

Unagi Model One Voyager review: What makes this luxury e-scooter so special? The new Unagi Model One Voyager electric scooter maintains the classy looks we’ve come to expect from Unagi, yet packs in better performance for an even more impressive ride.

CNET: Unagi Model One Voyager Review: Gorgeous E-Scooter with More Guts

4/19/2023

CNET: Unagi Model One Voyager Review: Gorgeous E-Scooter with More Guts

The Unagi Model One Classic was easily one of the best electric scooters. For 2023, Unagi has evolved the Classic into the Model One Voyager. The Unagi Model One Voyager maintains the Classic's sleek looks while improving performance and adding new colors.

Electric Scooter Guide: NEW Unagi Voyager is Unlike Any Other

4/4/2023

Electric Scooter Guide: NEW Unagi Voyager is Unlike Any Other

The Unagi Model One might be the most reviewed electric scooter in existence, receiving tons of coverage. In 2020, they did something totally unique–a monthly subscription service. This year, they bring us the Unagi Voyager, the latest upgraded version of their iconic Model One scooter.

Tom's Guide: Unagi Model One Voyager Review

4/4/2023

Tom's Guide: Unagi Model One Voyager Review

The Unagi Model One Voyager has twice the range of the original Unagi, along with a few other niceties such as a remote lock. And it’s still one of the sexiest scooters around.

Essentials
Unveiling Ride Recording on the Unagi Voyager App

4/2/2024

Unveiling Ride Recording on the Unagi Voyager App

Explore our latest feature in the Voyager's smart mobile app: Ride Recording. Now, you can effortlessly track your journeys, monitor stats, and review your ride history to see how far you've traveled, and much more. Discover this and more in the Unagi Voyager’s smart app!

Unmatched Support Every Step of the Way

3/20/2024

Unmatched Support Every Step of the Way

With Unagi All-Access Membership, top-notch support is at your fingertips. Our on-site chatbot can assist with subscription queries, scooter troubleshooting, or route advice. For troubleshooting, include your scooter's serial number and issue description. And don't forget to keep your box for swaps and returns.

Why Unagi is the best for urban commuters

2/15/2024

Why Unagi is the best for urban commuters

Unagi transforms urban commuting with the Model One scooter. Economical, efficient, and eco-friendly, it offers freedom from traffic and high costs. Glide through the city with style and ease. Here’s a few reasons why we think our Model One scooter is the best urban commuter.

Why Unagi Membership is the ultimate choice for your 2024 commute

1/2/2024

Why Unagi Membership is the ultimate choice for your 2024 commute

Your commute plays a significant role. It can set the tone for your day and impact your overall well-being. That's where Unagi Membership comes in – it's your passport to a stylish and sustainable journey in the New Year. Here's why Unagi Membership is the ultimate choice for your 2024 commute!

Save big on gas with Unagi Scooters

12/19/2023

Save big on gas with Unagi Scooters

As gas prices continue to soar, Unagi electric scooters emerge as an ultimate solution for cost-sufficient, eco-friendly commuting.

Secure your ride with the Unagi Cinch Lock

12/13/2023

Secure your ride with the Unagi Cinch Lock

You just got an Unagi Scooter and love it! The last thing you want is a brazen thief to be eyeing your prized possession and steal your scooter. As the micro-mobility trend continues to grow and scooters become more ubiquitous, unfortunately so will theft. Enter the Unagi Cinch Lock.

Earn $100 off your Unagi subscription!

12/11/2023

Earn $100 off your Unagi subscription!

Unagi subscribers! Discover a new level of freedom by referring a friend to Unagi All-Access and get $100 off your subscription! You and a friend can unlock a world of convenience and eco-friendly transportation at your fingertips for free.

Maximize your Unagi’s battery life

11/15/2023

Maximize your Unagi’s battery life

We want you to get the most out of your ride! So here’s a few tips to get the most range out of your Unagi Scooter.

Safe charging tips!

10/30/2023

Safe charging tips!

To ensure Unagi battery safety, it is crucial to use the original charger provided. By following this important guideline, you can prioritize the longevity and performance of your Unagi’s battery, allowing you to embark on journeys with a greater sense of confidence and peace of mind.

They're Just Like Us
/amp/news/2024/03/05/pioneering-confidence-and-exceptional-service