Electric Scooter Membership: Everything You Need To Know

Daniel Foley
Written By: Daniel Foley
Updated on: 3/13/2024
Published on: 2/16/2024

Sustainable, convenient, and accessible: three words that describe electric scooters and their positive impact. These inventions are changing the face of travel, giving people more commuting flexibility than ever before.

Unagi’s electric scooter subscription is a proactive step in making electric transportation available for everyone. Instead of buying a premium model outright, you simply rent one on a recurring monthly basis, for no-holds-barred access to quite possibly the finest electric scooter on Earth.

Want to know more? Discover everything you need to know about our e-scooter subscription and how we’re making accessibility a priority in everything we do.

The Unagi All-Access Subscription: A giant leap for electric transportation and Electric Scooter Membership


When we set out to create the ultimate commuter scooter, our mission was to make transportation effortless and personal. Through superior design techniques and a relentless pursuit for perfection, we created two scooters that redefine urban travel.

The Unagi Model One Classic is our flagship scooter, offering a sleek design with winning speed and range. Our second scooter - the Model One Voyager - took the features of the classic model and revamped them to create the ultimate commuting tool.

Accessibility is integral to our core values, and we know that buying an electric scooter outright isn’t an option for some people. That’s why we created our innovative Unagi All-Access Scooter Subscription.

You get full access to one of our scooters and pay monthly. It’s a fraction of the cost you’d spend on buying a scooter outright, and you get to take advantage of a range of benefits, including:

  • A rolling monthly subscription with no long-term commitments
  • Replacement scooters during repairs
  • Insurance
  • Regular maintenance checks
  • Optional extras, including the mobile and eLock app
  • Access to our community of scooter enthusiasts

Electric scooters versus e-bikes and cars

The EV industry continues to grow as more people look for greener alternatives to gas-powered vehicles. Research published by GreenMatch estimates that EVs will equate to over 43% of the global light transportation market by 2030.

The three most common forms of EVs are cars, e-scooters, and electric bikes. While each has unique benefits, e-scooters are making the previously accessible within reach.

Convenience

Electric cars and even e-bikes take up a lot of space, but e-scooters are renowned for their compact design. If you get a commuter scooter with folding features, it’s easy to store it safely indoors and enjoy a simple solution for urban travel.

Whether it’s getting to work on time or weaving your way through crowded cities, nothing says convenience like an e-scooter.

Sustainability

All EVs are better options than gas-powered vehicles; but scooter manufacturers use fewer materials during manufacturing, which preserves precious resources. With smaller batteries than cars, they’re also more eco-friendly.

Not only are e-scooter batteries easier to transport, but they use fewer resources during the manufacturing process.

Versatility

Whether you’re cruising around the city, commuting to work, or using the e-scooter as a last-mile solution, they’ll always get you there. With premium city models offering up to 25 miles of range per charge, traveling around has never been easier.

You can also take advantage of seamless parking, with a range of designated spots in most cities.

Affordability


The average cost of a new electric car is over $70,000, making it inaccessible to most people (Find My Electric). Electric bikes typically range between $2,000 and $3,000, but premium models can cost up to $8,000.

Premium commuter scooters are a more cost-effective solution, with many models priced below $2,000, making them ideal if you’re on a budget.
Of course, personal choice is always a factor - but many people choose e-scooters over electric bikes for the above reasons.

Don’t just rent a scooter: Join our transportation revolution

Scooter-sharing initiatives offer people a way to travel around their city, but these scooters are often unreliable, and accessing them depends if there’s one available in your area. When you rent a scooter, it’s essentially the same as leasing a car.

You pay the agreed monthly amount and get access to your chosen model. Sounds great, right? Well, sure - in many ways, it is. However, when we decided to make our top-rated scooters available on subscription, we wanted to achieve so much more.

The Unagi All-Access Subscription is about adventure, hassle-free travel, and the opportunity to become part of an elite network of scooter enthusiasts on a journey of discovery.

Discover absolute freedom

When you have a slick city scooter, you get absolute freedom. Discover new places in your city and enjoy exploring and breaking new boundaries. We created our scooters because we want people to live their best lives.
Public transport has its limits, but anything’s possible with your trusty scooter. Whether finding new stores or off-the-track trails, our subscriptions are perfect for adventurers.

Streamline your commute

Both the Model One Classic and Voyager were built with streamlined travel in mind. Our scooters liberate you from the burdens of everyday travel, eliminating the need for crowded public transport, traffic jams, and costly gas refills.

With seamless design features, you can take advantage of a folding e-scooter that’s easy to carry around and store—no more rushing into the office, zero stress from the commute, just smooth cruising.

Join the club where everyone’s welcome

Join the club

We don’t care about your job or 401(k). You don’t even have to be an electric scooter enthusiast. In fact, the only thing you need to become one of our valued members is to sign up for a monthly subscription.
Unagi isn’t a badge that marks your status; it’s a community where the ideals of liberation and adventure come to life.

Forge connections

Unagi members connect with others in our community, sharing tips, tricks, and fun routes to maximize e-scooter ownership. We want everyone to feel a part of something bigger and understand the many social benefits of e-scooters.

Signing up for our program isn’t just about getting access to an e-scooter but forging connections with other enthusiasts and maximizing your experience.

Share adventures

Push the bar out and break free of boundaries set by cars and public transport. The Unagi Voyager can handle up to 25 miles of travel time, letting you experience new places and satisfy your curiosity.
Geocaching, foodie trucks, and nature trails await you. In fact, the only thing that might hold you back is your imagination. Becoming a community member also means connecting with people in your city and discovering epic new locations.

Join the U-Nite riders

Unagi is popular throughout the US, which gives us the opportunity to create a truly unique experience for our members. Our riders can get together each month for the ride of a lifetime, exploring their city with no limits.

Meet other Unagi enthusiasts and share experiences as you become part of our electric revolution.

Are you a Classic or a Voyager?

With our subscription, you can choose between the Unagi Model Classic, our flagship scooter, or the newer Voyager. Both offer the sleek, streamlined design we’re known for, but the latter has an upgraded range and a reduced charge time.

Unagi Model One Classic

Unagi Model One Classic

With an impressive maximum range of 12 miles and top speeds of 20 mph, our classic scooter is the ideal commuting tool. Save time - and stress - by avoiding public transport and instead easily cruise into your office.

Choose between various colors, including white, black, red, blue, and moss, each offering a stunning finish, and take advantage of high-grade components, including TORAY tubes.

At just 28.5 lbs, the scooter is easy to transport and will help you make each trip to the office or campus effortless.

You can get the Model One Classic for just $59 a month - but check back regularly as we offer seasonal promotions with fantastic discounts.

Unagi Model One Voyager

Unagi Model One Voyager

Aptly named Unagi Model One Voyager, this one’s for the adventurers. We took all the winning features from our flagship scooter and created something that would deliver more power, range, and flexibility.

Featuring new colors that redefine the word sleek and a whopping 25-mile maximum range, this is a scooter that will take you to new places.

With its custom-designed wheels and seamless connectivity, this scooter turns every ride into an adventure—for just $69 a month.

What you’ll get when you become an Unagi subscriber?

What you’ll get when you become an Unagi subscriber?

Along with unlimited access to your very own scooter, you can also take advantage of a range of features, including no ongoing commitments. When you don’t need the scooter, we’ll take it back for you. No locked contracts, just absolute convenience.

Ordering your electric scooter

Once you choose the Model One Classic or Voyager, just click the Join Now button on our subscription page, and we’ll guide you through the checkout process.

We have brand new and pre-owned scooters available, with brand new models coming in at a small extra monthly fee. If you choose a pre-owned scooter, you can rest assured that it’s been through numerous checks from our specialists.

Next, follow the steps, and we’ll set up your subscription faster than you can say I’m ready for adventure.

Freedom delivered straight to your doorstep

We offer free delivery with all scooter subscriptions, and it typically takes around three days from placing your order to the scooter arriving on your doorstep. Then, follow some quick assembly instructions, and you’re good to go.

Most people have their scooters unboxed and ready to go in just a few minutes.

Travel your way

We developed our subscription model with flexibility in mind and believe in giving our riders control over their ownership. Tech lovers can maximize their experience by subscribing to our upgrade service for an extra fee.

You’ll receive access to the latest e-scooter technology and stay ahead of the curve. As soon as we’ve got something new, we’ll send it your way.

Stress-free cancellations

As human beings ourselves, we know how annoying it is to enter the cancellation maze. You say you want to stop your subscription, then find yourself fighting desperately against a sea of offers and stipulations.

With Unagi, you can enjoy a stress-free cancellation. As part of our commitment to accessibility and convenience, our members can cancel without the associated headaches.

Ditch the what if’s for total peace of mind

Reliable transportation shouldn’t be a luxury, but many people find renting a scooter opens up a potential minefield of problems. We wanted to create a subscription that empowers you to move freely, without limits, and that’s why Unagi does things differently.

Our goal is for you to ditch the negative what-ifs and replace them with the freedom to explore your city without any worries.

What if my scooter malfunctions?

Scooter malfunctions can - and do - happen, leaving you with no means of transportation. When you become an Unagi member, you can take advantage of free maintenance checks and repairs.

The Unagi Care team is there to keep you on the road and will repair your scooter for free. All you need to do is contact us, and we’ll arrange a temporary replacement.

What if I need insurance?

Some states require riders to have insurance, which protects other road users in the event of an accident. Insurance can be expensive, but we’ve covered that, too. Each Unagi subscription comes with insurance, meaning you get to save money.

Having a trusty insurance policy means you can enjoy every moment of your scooter and use it to discover new adventures.

What if my scooter is stolen?

While e-scooter thefts are rare, they can happen, so you’ll usually have to replace them. Our members get free theft insurance with each subscription, giving them more security and peace of mind.

If anything happens to your scooter, just report it to us, and we’ll handle everything. However, we recommend you invest in a proper locking system to protect the scooter and reduce the risks of theft.

What if I need immediate support?

It’s so annoying when you need advice from a human and get sent through a ticketing system by a bot. We know the frustration all too well, and these systems don’t align with our values. For that reason, we’ve made contacting our support team simple.

Log in through the Unagi website or app and ask us a question. We’ll get back to you ASAP.

Frequently asked questions about the Unagi All-Access subscription

Can I choose the color of my scooter?

In most cases, yes. If you opt for a brand-new scooter, then you can choose between our stunning colorways.

However, the preowned rental subscription is subject to availability. We always try to meet your preferred style and have a range of pre-owned scooters for rental.

Can I use the scooter for commercial purposes?

Our scooters are available for personal use only. You shouldn’t rent them out to other people or use them for business purposes. The insurance policy also only covers personal use, and we might be unable to fix or replace your scooter outside of these terms.

Am I eligible for the subscription?

We take our responsibilities seriously and encourage members to use their scooters ethically, considering other road users. For this reason, we have a minimum rider age limit of 18 and will check your details during the sign-up process.

Our team will also perform a soft credit check to review your financial circumstances. These checks don’t impact your credit score.

Should I wear a helmet?

Some states lack helmet safety laws, but that doesn’t mean you shouldn’t wear one. Helmets are proven to dramatically reduce the risk of severe head injuries, giving you more protection on the road (NCBI).

Wearing an e-scooter helmet will help you enjoy your ride and have a safer experience.

How do you keep my information private?

We need to store our members’ personal information, including contact details, in our database, but we implement strict data protection measures to ensure your privacy. Please see our privacy policy for more information.

If there’s anything else you’d like to know, please view our subscription terms and conditions page or contact our friendly customer service team.

Are you ready to ride free?

Becoming an Unagi member means so much more than having access to a premium electric scooter; you’re joining a community of adventurers and tech lovers with a shared mission to make the world a better - and more accessible - place.

Whether you choose the Model One Classic or the newer Voyager scooter, it all begins with Unagi. If you’re ready to sign up, head to our Unagi All-Access Subscription page and follow the instructions.

In just three days, your scooter could be on your doorstep.


Daniel Foley
Daniel Foley

Daniel tests all the latest e-scooters and currently enjoys the Unagi Voyager as a daily driver for it's light weight, good range, and stylish look.

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